Shipping policy

Free Shipping within Canada except for Yukon, Nunavut and North West Territories.

Free Shipping to the United States except for Hawaii & Alaska.

We ship worldwide. Please contact us for a shipping quote.

All orders must be paid in full prior to shipping either by credit card via payments offered through this website.

Your invoice will be automatically e-mailed to the e-mail address you provide while entering your order.

Shipping Method
Kleen Keys International reserves the right to modify the shipping method for any order.

International Duties and Taxes for Products Shipped Outside of Canada
International delivery costs outside the U.S. DO NOT include any applicable duties and taxes. The recipient will be responsible for these charges at the time of delivery.

Warranty on Products
Kleen Keys International provides a limited warranty on all Kleen Keys & Vision brand products sold against defects in materials and workmanship for a period of ONE YEAR from the date of original retail purchase.

We will honour the manufacturer's warranties on products made by other manufacturers.

If you discover a manufacturing defect within the allowable warranty period, Kleen Keys International will, at its option, repair or replace the product at no charge to you, provided you return it during the warranty period with transportation charges prepaid to Kleen Keys International.

ALL return shipping and replacement order shipping costs are the responsibility of the customer.
Warranties do not apply if the product has been modified, damaged by accident, abuse, misuse or improper freight handling. Products which may be chemically or biologically contaminated must not be returned. This warranty will not cover items that have been modified without the written permission of Kleen Keys International or if the serial number has been removed or defaced.

Refer to the Return Merchandise Authorization (RMA) process here: Refund Policy.